Features And Benefits of a Good Marketing and Managment System

by keith 13. September 2009 13:12
The ultimate marketing and management software and web system (including CRM) that helps small business save time and money; improve customer satisfaction; increase sales; and run their company with ease.
 CRM (Customer Relationship Management)
Account and contact management
Quotes
Orders
Invoices
Workflow process and automation
SFA (Sales Force Automation)
Time management
Task management and automation
Client Data Mining
Business intelligence
Marketing automation
Email marketing
Customer service management
Multiple mailing list - merge your best customers (direct mail and email)
Microsoft Office integration
Partner relationship management
Sales forecasting
Attach documents to customers, contacts, quotes, invoice…
Opportunity management
Sales funnel management
Search customers and contacts
Calendar and activity management
Work orders
Customer or contact address / map with directions
Online request more info automatically create prospect in system
Prospect management
Sales force management
Online order automatically creates order in system
Online content management system
Support cases
Marketing campaign automation
Proposals
Document library
Online traffic analysis
Projects
Accounting software integration
Email invoices
Extract to Excel
Fax invoices
Commissions
Discounts
Flexible taxes
Remote access
Complete customer history on one screen
Lead management
Multiple customer locations
Monitor productivity
Prospect follow up
After sales follow upContacts and schedule on mobile web devicesOn-line surveysCan be hosted in cloud so you can access it from anywhere you have an internet connection
 

With The Ultimate Marketing and Management Software and Web System You:

Save Time

Save Money

Make More Money

Increased Employee Efficiency

Increased Customer Satisfaction

 
  • Easily view customers past purchase – know what and when they bought for re-order or analysis
  • View all customers’ info and transactions from one screen – in one spot find everything to do with that customer
  • Job scheduling – who is doing what, when, and where
  • Customer Relation Management (CRM)
  • Quick access to all project details – stay on top of project and make sure it gets done on time
  • Manage estimates and quotes – easily create a quote and quickly find it when a customer phones back
  • Instant job creation from estimate – no re-entering data
  • Email quotes or invoices – let your customers have instant access
  • Easily find customer – search by name, phone number, limit search by filtering on city etc
  • Save you time – find things fast, no more searching through boxes of old invoices
  • Save you money – by doing things faster and easier you have time to do what matters
  • Look professional – by finding information quickly your customers have confidence you know what you are doing
  • Help you to make money – know who bought what so you can do a marketing campaign to up sell or value added part or service
  • Keep your customers happy – you know everything about every contact you have had with your customers
  • Price list so everyone sells at same price – quickly find prices and part info
  • Create work orders – able to take a quote and make a work order to give to your technician to complete the job
  • Track customer complaints – you can review complaints to determine if you need to make changes in the products or services you sell or the way you do business
  • Secure – no unauthorized use of the program
  • Multiple user roles – only let those who need to see certain sections see it
 

Problems Prospects are having That BSOL Would Solve

  • No follow up system
  • Opportunities get lost in the cracks
  • Data is scattered
  • No one spot to find what you are looking for
  • Not able to see the trends
  • Have to do things the hard way because you don’t have any tools to do it the easy way
  • Multiple non connected systems running your business
  • Re-keying from one system to the next
  • Sales people are calling other sales person’s clients since there is no system to manage who is working on what
  • Don’t know what or when a customer last bought from you
  • Things are changing but your system does not allow change (products have a price change but you system does not allow you to easily update the price). The economy, environment, society, and technology.
  • You have outdated methods of doing business
  • Can’t take advantage of the new forms of communicating
  • No online business presence
  • Don’t know where you are making or losing money
  • Customers want an answer now or sooner but you don’t have a system to respond quickly
  • Can’t up sell or cross sell with your customers as you don’t know what they have bought
  • No pre-defined way to work with a customer, every time is different
  • Sales person is off so you don’t know how much to charge
  • The manual way you are doing things prevents you from growing because you are already working at 110%
  • frustrated trying to get information out of your system to make good business decisions
  • Don’t know where your prospects are in the sales cycle
  • Don’t know where you left off on getting new customer
  • Sales people don’t know customer has not paid past invoices sells more product
  • Don’t know what your most profitable product is, push products with the least profit
  • Communication between departments is a huge problem for many customers, like sales doing one thing and marketing doing another
  • Don’t know the 20% of your customers who are doing 80% of the sales
  • Can’t see missing opportunities
  • Leaving money on the table with a customer because your system misses sales opportunities hurts you and the customer.
  • Customers take their business elsewhere if a company has missing/inefficient/unfriendly customer systems.
 5 Questions to See If You Are a Candidate for A Marketing and Managment System
  1. Does your business (or do you want to) actively market to your customers (go after prospects/customers rather than wait behind the counter/desk for them to come to you)?
  2. Do you want one centralized spot to look for information? Are you tired of having to look in many non-connected systems and boxes of invoices and the like to find what you are looking for?
  3. Do you want to manage your business rather than have it manage you?
  4. Do you want to take your business to the next level but need marketing and management tools to make it happen?
  5. Do you want to have a software and web system that will save you time, save you money, make you more money, increase employee efficiency, and increase customer satisfaction?
 
Location: PostList

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What Would Keith Do?

Hi, my name is Keith Narsansky, CMA. I am a software architect and a business process engineer. I use my training as a Certified Management Accountant (CMA) to ensure that the software designed at The Business Solution not only meets business needs but helps them to succeed in our competitive market.

More About Me

The Business Solution: The ultimate marketing and management software and web system that helps small business save time and money; improve customer satisfaction; increase sales; and run their company with ease.

To find out more check out our website at www.thebusinesssolution.com For more solutions to business issues, please go to www.whatwouldkeithdo.com

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